Privacy Policy

Last updated: January 22, 2025


1. Introduction

Welcome to Fineline Design Agency (“Fineline”, “we”, “us”, or “our”).

Fineline operates the website located at https://fineline.agency (the “Service”).

This Privacy Policy explains how we collect, use, safeguard, and disclose information that results from your use of our Service. We use your information to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms & Conditions. Together, this Privacy Policy and our Terms & Conditions form your agreement with Fineline.


2. Definitions

  • SERVICE means the fineline.agency website operated by Fineline Design Agency.

  • PERSONAL DATA means information about a living individual who can be identified from that data.

  • USAGE DATA is data collected automatically from the Service, such as page visits and interaction data.

  • COOKIES are small files stored on your device (computer or mobile device).

  • DATA CONTROLLER means the entity that determines how and why personal data is processed. For this Privacy Policy, Fineline is the Data Controller.


3. Information Collection and Use

We collect several types of information for various purposes in order to provide and improve our Service.


4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address

  • Name

  • Business information

  • Cookies and Usage Data

We may use your Personal Data to contact you with service-related updates, account notices, or information related to your subscription. You may opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.

Usage Data

We may collect information your browser sends whenever you visit our Service or access it via a mobile device. This may include:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Device identifiers and diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Service and improve functionality.

You may instruct your browser to refuse cookies or alert you when cookies are being used. If you disable cookies, some portions of the Service may not function properly.

Types of cookies we may use include:

  • Session cookies

  • Preference cookies

  • Security cookies


5. Use of Data

Fineline uses collected data to:

  1. Provide and maintain the Service

  2. Notify you of changes to the Service

  3. Provide customer support

  4. Improve the Service through analysis and usage insights

  5. Monitor usage and detect technical issues

  6. Fulfill contractual and billing obligations

  7. Communicate service updates and important account notices

  8. Carry out any purpose disclosed when information is provided

  9. Process information with your consent


6. Retention of Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is generally retained for a shorter period unless required for security or legal reasons.


7. Transfer of Data

Your information may be transferred to and maintained on systems located outside your state, province, or country where data protection laws may differ.

By using our Service and providing your information, you consent to this transfer. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.


8. Disclosure of Data

We may disclose Personal Data in the following situations:

  • To comply with legal obligations or lawful requests

  • In connection with a business transaction such as a merger or acquisition

  • To service providers who support our operations

  • To fulfill the purpose for which you provided the data

  • With your consent

We do not sell your personal information.


9. Security of Data

We take reasonable measures to protect your Personal Data. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.


10. Your Data Protection Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • The right to access your personal data

  • The right to correct inaccurate data

  • The right to request deletion of your data

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent

To exercise these rights, contact us at hello@fineline.agency.


11. Service Providers

We may use third-party providers to support our Service, including analytics and payment processing. These providers only access Personal Data as necessary to perform their services and are obligated to protect it.


12. Analytics

We may use analytics services such as Google Analytics to understand how visitors use our Service. These tools collect information according to their own privacy policies.


13. Payments

We use third-party payment processors to handle transactions. We do not store or collect your payment card details. Payment information is handled directly by the processor in accordance with their privacy policies and PCI-DSS standards.


14. Links to Other Sites

Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.


15. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children. If we become aware that we have collected such data, we will take steps to remove it.


16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly.


17. Contact Us

If you have questions about this Privacy Policy, please contact us at:

hello@fineline.agency